The challenge
A manufacturer may understand its direct suppliers while having much less visibility into the organisations supplying those suppliers. Materials pass through multiple businesses before reaching the final product, and the supporting records arrive in different formats, from different contacts and at different levels of completeness.
The client wanted to investigate sourcing beyond its immediate supplier relationships and build the evidence needed for compliance and supply-chain certification processes. Collecting documents was only the first step. The information had to be interpreted, connected to the correct entities and made useful for tracing relationships across multiple tiers.
That required a workflow capable of expanding with the supply chain itself, rather than relying on a static list of first-tier suppliers.
